Shipping policy

Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Processing may take longer during weekends, public holidays, sales, or periods of high order volume.

2. Shipping & Delivery

Once your order has been dispatched, delivery generally takes 3–7 business days, depending on your location and courier service. Delivery times are estimates and may vary due to circumstances beyond our control.

3. No Cancellation After Order Placement

Once an order has been successfully placed and confirmed, it cannot be cancelled. Please carefully check your product, quantity, address, phone number, and other order details before completing your purchase. This policy is subject to any cancellation rights that cannot legally be excluded.

4. Shipping Address

Customers are responsible for providing the correct and complete shipping address, including name, house/flat number, street, city, state, PIN/postal code, and phone number. Trendzo is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

5. Shipping Delays

Trendzo is not responsible for delays caused by courier companies, weather conditions, public holidays, festivals, transportation issues, incorrect addresses, natural disasters, or other circumstances beyond our reasonable control. We will make reasonable efforts to assist with delivery issues.

6. Damaged, Incorrect, or Missing Orders

If your order arrives damaged, defective, incorrect, or appears to be missing, please contact [Customer Support Email] as soon as possible with your order number and photographs or other requested information. We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

By placing an order with Trendzo, you acknowledge and agree to this Shipping Policy.